Reflection 1.1
On a scale of 0 to 10, I would rank myself a 7.5. From what I can see in the Learning Continuum, most categories currently relate to the industry practices that we are currently applying in my workplace. For instance, we have very secure security protocols and standards around managing information. We also tend to have fairly stringent ethical standards and train staff yearly through training courses and tests.
http://www.goodguide.com/about/ratings
I also believe I’m very familiar with a range of techniques that I can teach the students to investigate and locate information. In my job for instance, I regularly draw knowledge from knowledge base articles, call histories, Wikipedia and email articles to Google searches.
I’m quite surprised at how much information is relevant to an actual workplace setting particularly around sharing and exchanging information. I believe this will assist the students in preparation for the workforce. In my workplace we use ICT communications such as email, messaging and video applications (e.g. Skype for Business and Lync). These applications are very practical when we are confused on a topic or need further advice from other colleagues. These communication tools are also very useful when wanting to quickly converse with members from different departments (without formally contacting via phone call, or meeting in person)
Lastly, I find the last section managing and operating very valuable skill for students, particularly for students that want to seek a future career role as IT technician (such as Desktop Support). In this particular role, required intimate knowledge of components, and how to diagnose, investigate and troubleshoot issues. The knowledge of various components, the tasks performed, troubleshooting and diagnosing issues are also important in a home network environment.
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